Your Privacy is Our First Principle

1. The Clean Software Privacy Pledge

Clean Software LLC was founded on a simple premise: software for families and vulnerable seniors should be calm, respectful, and strictly confidential. We believe you should never be the product. We do not sell data, we do not host advertising, and we do not profile users across the web.

2. What We Collect and Why

We only collect the minimal information necessary to deliver the Clean Day smart display service:

• Caregiver Account Information: Your email address and a securely salted/hashed password for portal authentication.
• Loved One Display Profile: The friendly name you assign to the display (e.g. “Mom’s Screen”), your loved one’s timezone, and display preferences (e.g. Obsidian vs Warm Cream theme).
• Care Notes & Routine Content: The text of messages, calendar events, or routine anchors you choose to push to the tablet. All sensitive personal fields are encrypted at rest using AES-256-GCM before storage.
• Weather Location: The ZIP code and optional place name you enter, used to show local weather and a “You are home in…” line.
• Server Logs: Our hosting provider, Google Cloud, records standard server logs (for example IP addresses, timestamps, and requested pages). We use them only to operate and secure the service.
• Payment & Billing Data: Payment details are processed directly and securely by Stripe. Clean Software never sees, receives, or stores your full credit card number or CVV.

3. What We Never Do

• No Third-Party Ad Trackers: We do not embed Google Analytics, Facebook Pixels, TikTok pixels, or advertising data brokers.
• No Audio or Camera Surveillance: Clean Day does not record audio, listen to conversations, or use device cameras.
• No Cross-Site Profiling: We do not track you across other websites.

4. Data Retention & Deletion

You maintain full control of your family’s data. If you delete a care message or cancel your account, your data is permanently removed from our active databases. You may request complete erasure of your account and all associated loved-one records by emailing privacy@clean-software.com.

5. Security Architecture

All communication between the Clean Day Caregiver Portal, backend APIs, and your loved one’s display tablet is encrypted in transit using industry-standard TLS 1.3. Stored personal names and message notes are protected via field-level envelope encryption.

6. Contact Us

If you have any questions or concerns regarding this privacy policy or our data practices, please reach out to us directly at privacy@clean-software.com.